Cross faction communication has almost been a big topic for new games that feature one side vs. another where it is hard coded into the game. So, people all over the internet have been discussing, “Can the Defiant talk to the Guardians. Here’s what Scott has to say:
The way that alpha is currently set up, you can communicate across sides in chat that has spatial qualities (think of them as in-character) — /say, /yell, /emote.
Each side gets their own private comms for out-of-character channels (think: tells, zone chat, trade, etc). Places where there’s really not collaboration going on.
I think it would be great to be able to launch like this. I think there’s also at least a 75% chance I’m being naive, but we’d all like to give people a chance.
The core reasoning isn’t the abstract “that would be a customer service nightmare!” – It’s that we do have to set a bar for the experience of the service as a whole. That bar can’t be dominated by swearing and epithets aimed at people’s race/religion/orientation in a system-supported communications channel.
That’s not a good experience that keeps people playing premium games.
We’re not saying that all chat is expected to be all hugs and bunnies and people singing Kumbaya, but at the same time, we won’t be having our game turn into xbox live chat. If it goes that direction, the opposing sides won’t be able to communicate. Depends entirely on what happens between beta and launch.
LET'S GET SOCIAL